Your payment is held in secure escrow until you confirm delivery. You're eligible for a 97% refund if: (1) the item isn't delivered at all, (2) delivery time exceeds the promised timeframe, or (3) the product has been tampered with or doesn't match the description. Simply request a refund through the app within the specified timeframe, and we'll process it immediately after verification.

Share your unique referral code with friends and family. When they sign up and complete transactions (buying, selling, or reselling), you earn 1% commission on every transaction they make—forever. There's no cap on earnings, and you can track your referral income in real-time through your dashboard. The more people you refer, the more passive income you generate.

Every supplier on KASH goes through our comprehensive 5-step verification process: (1) Business registration and legal documentation review, (2) Physical store or warehouse inspection, (3) Product quality sampling and testing, (4) Background checks on business owners, and (5) Ongoing performance monitoring based on customer reviews and delivery metrics. Only businesses that meet our strict standards can sell on KASH.

Absolutely! KASH supports all three roles: buyer, seller, and reseller. You can purchase products for personal use while also listing your own inventory for sale. Many users buy from wholesale suppliers at discounted rates and resell at their preferred markup. Your single account gives you access to all features, making it easy to manage different activities from one dashboard.

Delivery times vary by location and supplier. Most urban areas receive orders within 24-72 hours. You'll see the estimated delivery time before checkout, and you can track your package in real-time through the app. If delivery exceeds the promised timeframe, you're eligible for our 97% refund guarantee. Express delivery options are available for urgent orders.

We accept multiple secure payment methods including mobile money (MTN, Orange Money), bank transfers, debit/credit cards (Visa, Mastercard), and our in-app KASH Wallet. All transactions are encrypted with bank-level security, and your payment information is never stored on our servers. Choose the method that works best for you at checkout.